Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Operating Systems, Lifelong Learning

Skills you'll gain: Microsoft Copilot, Microsoft Power Platform, No-Code Development, Application Development, Development Environment, Data Structures, Database Application, User Interface (UI), Generative AI

Skills you'll gain: Microsoft PowerPoint, Timelines, Product Roadmaps, Microsoft 365, Presentations, Technology Roadmaps, Milestones (Project Management), Project Schedules, Project Management, Business Process Management, Business Communication

Skills you'll gain: Prompt Engineering, Amazon Bedrock, Responsible AI, Application Deployment, Amazon Elastic Compute Cloud, Unit Testing, Amazon Web Services, Generative AI, LLM Application, DevOps, Git (Version Control System), CI/CD, Artificial Intelligence, Application Lifecycle Management

Skills you'll gain: Microsoft Word, Microsoft Office, Document Management, Recruitment, Writing, Design

Skills you'll gain: Professional Networking, Performance Management, Interviewing Skills, Product Management, Branding, Product Knowledge, Verbal Communication Skills, Job Analysis, Amazon Web Services, Recruitment

Skills you'll gain: Development Environment, Program Development, Computer Programming Tools

Skills you'll gain: Responsible AI, Microsoft Azure, Artificial Intelligence, Data Ethics, Image Analysis, Natural Language Processing, Computer Vision, No-Code Development, Text Mining, Machine Learning, Supervised Learning

Skills you'll gain: SQL, Database Design, Database Management, Data Analysis, Database Architecture and Administration, Relational Databases, Data Cleansing, Data Transformation, Data Manipulation, Query Languages, Analytics, GitHub, Git (Version Control System), Performance Tuning, Data Integrity

Skills you'll gain: Text Mining, Data Processing, Microsoft Azure, Cloud Storage, Database Development, Data Storage, Unstructured Data, Web Applications

Skills you'll gain: Hardware Troubleshooting, Computer Networking, Network Protocols, Web Applications, Computer Security Awareness Training, Network Routers, Wireless Networks, Technical Support and Services, Encryption, Security Awareness, Computer Literacy, System Configuration, Microsoft Office, Authentications, Microsoft Windows, Peripheral Devices, Patch Management, Technical Support, Mac OS, Database Management

Skills you'll gain: Customer experience improvement, User Feedback, Dashboard, Customer Insights, Microsoft 365, Data Sharing, Business Communication