Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

Skills you'll gain: Natural Language Processing, Large Language Modeling, Generative AI, Text Mining, Prompt Engineering, LLM Application, Applied Machine Learning, Data Processing

Skills you'll gain: Scaled Agile Framework, Kanban Principles, Lean Methodologies, Continuous Improvement Process, Scrum (Software Development), Continuous Delivery, Agile Methodology, Sprint Planning, Agile Software Development, DevOps, Sprint Retrospectives, Agile Project Management, Organizational Change, Scalability, Continuous Integration, Performance Metric

Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

Skills you'll gain: Control Systems, Computer Vision, Image Analysis, Automation, Embedded Software, Simulations, Systems Architecture, Deep Learning, Virtual Environment, Software Architecture, Scenario Testing, Global Positioning Systems, Predictive Modeling, Computer Hardware, Estimation, Real Time Data

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: PostgreSQL, Data Maintenance, Database Administration, Database Architecture and Administration, SQL, Secure Coding, Database Management, Relational Databases, Query Languages, Security Controls, Data Access, Data Security, Role-Based Access Control (RBAC), Threat Detection

Skills you'll gain: Responsible AI, ChatGPT, Data Ethics, Generative AI, Social Justice, Artificial Intelligence, Ethical Standards And Conduct, Data Validation, Informed Consent, Verification And Validation, Diversity and Inclusion, Mitigation, Algorithms, Data Science

Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

Skills you'll gain: Deepseek, Generative Model Architectures, LLM Application, Generative AI Agents

Skills you'll gain: Mathematics Education, Education Software and Technology, Student-Centred Learning, Simulations, Pedagogy, Design Reviews, Lesson Planning, Survey Creation, Interactive Design, Web Content Accessibility Guidelines, Design Thinking, Science and Research, User Feedback, Chemistry, Physics, Technical Support, Biology

Skills you'll gain: HTML and CSS, Responsive Web Design, Web Design, Interaction Design, Usability, User Centered Design, Persona (User Experience), Adobe Photoshop, Figma (Design Software)