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Explore the Customer Insights Course Catalog
- Status: Free Trial
Macquarie University
Skills you'll gain: SAS (Software), Business Analytics, Dashboard, Data-Driven Decision-Making, Analytical Skills, Business Intelligence, Data Analysis, Forecasting, Trend Analysis, Histogram, Business Ethics, Correlation Analysis, Time Series Analysis and Forecasting, Statistics, Predictive Modeling, Innovation, Sustainable Business
- Status: Free Trial
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, Requirements Elicitation, SAP Applications, Technical Consulting, Customer Insights, Process Analysis, Solution Design, Business Analysis, Project Management
- Status: Free Trial
Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Marketing Analytics, Google Analytics, Campaign Management, Generative AI, Responsible AI, Customer Analysis, Marketing Automation, Performance Analysis, Social Media Campaigns, Marketing Strategies, Customer Insights, Data Ethics, Case Studies, Artificial Intelligence
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Generative AI, Financial Data, Financial Analysis, Financial Forecasting, Competitive Intelligence, Data-Driven Decision-Making, Financial Statements, Text Mining, Investment Management, Financial Market, Artificial Intelligence, Analysis, Natural Language Processing
- Status: Free Trial
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Case Studies, Market Dynamics, Market Research, Behavioral Economics, Competitive Analysis, Analysis
- Status: Free Trial
University of California, Davis
Skills you'll gain: Data Synthesis, Data Storytelling, Presentations, Marketing, Data Visualization Software, Market Research, Social Media Marketing, Microsoft PowerPoint, Advertising, Customer Insights, Data Analysis, Verbal Communication Skills, Target Audience, Strategic Marketing, Market Analysis, Digital Marketing
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
- Status: NewStatus: Free Trial
Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Analytics, AI Personalization, Predictive Analytics, Customer Engagement, Data-Driven Decision-Making, Marketing Strategies, Emerging Technologies, Revenue Management, Loyalty Programs, Brand Marketing, Digital Media Strategy, Real Time Data, Augmented and Virtual Reality (AR/VR), Forecasting, Content Management, Media Relations, Artificial Intelligence, Price Negotiation
Coursera Project Network
Skills you'll gain: Advertising Campaigns, Target Audience, Facebook, Online Advertising, Marketing Strategies, Social Media, Marketing Analytics, Customer Insights, Social Media Marketing, Marketing Budgets
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Business intelligence and data analytics: Generate insights:Â Macquarie University
- SAP Customer Engagement and Discovery:Â SAP
- Driving Customer Equity with AI:Â Emory University
- GenAI for Marketing Analysts: Innovate Marketing Strategies:Â Coursera Instructor Network
- GenAI for Financial Insights and Analysis with QUILL:Â Coursera Instructor Network
- Customer Value in Pricing Strategy:Â University of Virginia
- Research Report: Delivering Insights:Â University of California, Davis
- GenAI for Call Centers: AI-Driven Customer Success:Â Coursera Instructor Network
- AI in Fan Engagement:Â Real Madrid Graduate School Universidad Europea
- Einführung in Facebook Audience Insights: Coursera Project Network