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Explore the Customer Service Course Catalog
- Status: Preview
Coursera Project Network
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Scikit Learn (Machine Learning Library), Retail Store Operations, Machine Learning, Histogram, Decision Tree Learning, Pandas (Python Package), Jupyter, Matplotlib
- Status: Preview
IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Business Process, Operations Management, Process Optimization, Operational Analysis, Service Management, Operational Efficiency, Staff Management, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services, Case Studies, Decision Making
- Status: Free Trial
Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems
Alfaisal University | KLD
Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics
- Status: Free Trial
Macquarie University
Skills you'll gain: Marketing Analytics, Customer Insights, Marketing Effectiveness, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer experience strategy (CX), Customer Relationship Management, Predictive Analytics, Consumer Behaviour, Big Data, Data Analysis, Integrated Marketing Communications
Skills you'll gain: Google Cloud Platform, Technical Support, Cloud Management, Help Desk Support, Technical Support and Services, Service Level, Technical Communication, Issue Tracking, Problem Management, Personally Identifiable Information, Data Cleansing
Google Cloud
Skills you'll gain: Technical Support, Google Cloud Platform, Technical Communication, Identity and Access Management, Cloud Services, Service Level, Personally Identifiable Information, Issue Tracking, Data Cleansing
- Status: Preview
Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management
Skills you'll gain: Product Support, Google Cloud Platform, Technical Support, Service Level, Technical Support and Services, Identity and Access Management, Technical Communication, Change Requests, Issue Tracking, Personally Identifiable Information
Skills you'll gain: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention
Google Cloud
Skills you'll gain: Service Level, Product Support, Google Cloud Platform, Help Desk Support, Technical Support and Services, Technical Support, Cloud Services, Service Management, Personally Identifiable Information, Issue Tracking, Information Privacy, Technical Communication, Problem Management
Google Cloud
Skills you'll gain: Product Support, Technical Support and Services, Technical Support, Google Cloud Platform, Service Level, Issue Tracking, Problem Management, Technical Communication, File Management, Personally Identifiable Information
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Machine Learning in Retail: Coursera Project Network
- How to Build an Effective Service Company: IESE Business School
- Technical Support (IT) Case Studies and Capstone: IBM
- التركيز على العملاء وأثر ذلك على الربحية: Alfaisal University | KLD
- Marketing analytics: Know your customers: Macquarie University
- Google Cloud Customer Care Fundamentals-Português Brasileiro: Google Cloud
- Google Cloud Customer Care Fundamentals - 简体中文: Google Cloud
- Google Cloud Customer Care Fundamentals: Google Cloud
- Google Cloud Customer Care Fundamentals - Français: Google Cloud
- Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud