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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Business-to-Consumer (B2C) Sales Strategies and Techniques

      Skills you'll gain: Sales Presentation, Selling Techniques, Target Audience, Customer Relationship Building, General Sales Practices, Closing (Sales), Business-To-Consumer, Sales, Communication, Company, Product, and Service Knowledge, Sales Strategy, Product Promotion, Customer Engagement, Product Demonstration, Brand Loyalty, Rapport Building, Consumer Behaviour

      4.9
      Rating, 4.9 out of 5 stars
      ·
      15 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Innovation for Entrepreneurs: From Idea to Marketplace

      Skills you'll gain: Commercialization, Product Planning, Innovation, New Product Development, Product Development, Team Building, Product Strategy, Entrepreneurship, Design Thinking, Product Testing, Customer Insights, Business Strategies, Team Motivation, Market Opportunities, User Research, Market Research, Team Management, Business Modeling, Technology Strategies, Value Propositions

      4.6
      Rating, 4.6 out of 5 stars
      ·
      698 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      The Business of Product Management I

      Skills you'll gain: Product Management, Technical Product Management, Product Roadmaps, Product Strategy, Product Requirements, New Product Development, Product Lifecycle Management, Product Development, Competitive Analysis, Market Opportunities, Customer experience strategy (CX), Customer Insights, Innovation, Persuasive Communication, Market Analysis, B2B Sales

      4.5
      Rating, 4.5 out of 5 stars
      ·
      801 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      Edureka

      Generative AI for Workflow Automation

      Skills you'll gain: Generative AI Agents, Business Process Automation, Generative AI, Automation, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, Human Resources, Performance Metric, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API)

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Leadership & Management

      Skills you'll gain: Operations Management, Team Motivation, Rapport Building, Strategic Leadership, Governance, Employee Engagement, Expectation Management, Influencing

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      PwC

      Effective Business Presentations with Powerpoint

      Skills you'll gain: Microsoft PowerPoint, Presentations, Data Storytelling, Verbal Communication Skills, Public Speaking, Data Visualization, Business Communication, Storytelling, Communication, Peer Review, Communication Strategies, Data Analysis, Target Audience

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Modernize Infrastructure and Applications with Google Cloud

      Skills you'll gain: Serverless Computing, Digital Transformation, Application Programming Interface (API), Hybrid Cloud Computing, Cloud Infrastructure, Google Cloud Platform, Containerization, Cloud-Native Computing, Multi-Cloud, Technology Strategies, Cloud Computing, Kubernetes, Microservices, Application Development, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      N

      Northeastern University

      Engineering Probability and Statistics Part 2

      Skills you'll gain: Statistical Hypothesis Testing, Statistical Inference, Sampling (Statistics), Statistical Reporting, Statistical Methods, Probability & Statistics, Statistical Analysis, Experimentation, Data Analysis, Data Presentation, Estimation

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Cybersecurity Threats and Defense

      Skills you'll gain: Cybersecurity, Threat Management, Cyber Attacks, Threat Detection, Cloud Security, Disaster Recovery, Network Security, Malware Protection, Data Security, Intrusion Detection and Prevention, Hardening, Systems Architecture, Encryption

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Agile Practices: Apply, Evaluate & Optimize Planning

      Skills you'll gain: Sprint Retrospectives, Kanban Principles, Sprint Planning, Agile Project Management, Lean Methodologies, Risk Management, Agile Software Development, Agile Methodology, Workflow Management, Backlogs, Project Planning, Performance Metric, Team Performance Management, Release Management, Scrum (Software Development), User Story, Continuous Improvement Process, Continuous Integration, Stakeholder Engagement, Decision Making

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Management and Exam Preparation for Microsoft Teams

      Skills you'll gain: Microsoft Teams, Microsoft 365, System Monitoring, Compliance Management, Network Troubleshooting, Technical Support and Services, Windows PowerShell, Virtual Teams, Security Management, Multi-Factor Authentication, Configuration Management

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Certified Ethical Hacker (CEH): Unit 1

      Skills you'll gain: Penetration Testing, Cyber Security Assessment, Cybersecurity, Information Systems Security Assessment Framework (ISSAF), Cyber Security Strategy, Vulnerability Assessments, Cyber Threat Intelligence, Threat Modeling, Exploitation techniques, Cyber Security Policies, Computer Security, Security Controls, Data Security

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Business-to-Consumer (B2C) Sales Strategies and Techniques: Coursera Instructor Network
    • Innovation for Entrepreneurs: From Idea to Marketplace: University of Maryland, College Park
    • The Business of Product Management I: Advancing Women in Tech
    • Generative AI for Workflow Automation: Edureka
    • Leadership & Management: Packt
    • Effective Business Presentations with Powerpoint: PwC
    • Modernize Infrastructure and Applications with Google Cloud: Google Cloud
    • Engineering Probability and Statistics Part 2: Northeastern University
    • Cybersecurity Threats and Defense: LearnKartS
    • Agile Practices: Apply, Evaluate & Optimize Planning: EDUCBA

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