Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing

Skills you'll gain: Rapport Building, Empathy, Interpersonal Communications, Goal Setting, Smart Goals, Relationship Building, Active Listening, Mindfulness, Stress First Aid, Family Support, Student Support and Services, Crisis Intervention, Mentorship, Personal Development, Resourcefulness, Decision Making

Skills you'll gain: Business Writing, Oral Expression, Presentations, Grammar, Rapport Building, Business Communication, Technical Communication, Verbal Communication Skills, Writing, Vocabulary, Business Correspondence, Interpersonal Communications, Communication, Interviewing Skills, English Language, LinkedIn, Constructive Feedback, Professional Networking

Skills you'll gain: Microsoft Windows, Authentications, Operating System Administration, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Identity and Access Management, Windows Servers, System Configuration, User Provisioning, Active Directory, Desktop Support, Remote Access Systems, Application Deployment, Software Installation, Role-Based Access Control (RBAC), Technical Support and Services, Automation, Data Migration

Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols

Skills you'll gain: Constructive Feedback, Coaching, Virtual Teams, Professional Development, Telecommuting, Adaptability, Stakeholder Engagement, Workforce Development, Strategic Partnership, Project Implementation, Technology Strategies, Emerging Technologies

Skills you'll gain: React.js, User Interface (UI), Web Applications, User Accounts, Front-End Web Development, User Interface and User Experience (UI/UX) Design, Javascript, Responsive Web Design, Authentications, Data Validation

Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, Technical Support, Issue Tracking, Change Control, Medical Devices, Electronic Medical Record, Disaster Recovery, Technical Documentation, General Networking

Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Medical Devices, Display Devices, Virtual Reality, Health Technology, Clinical Practices, Virtual Environment, Health Education, Solution Design, Emerging Technologies, Business Systems Analysis, Innovation, User Centered Design, Project Planning, Critical Thinking

Skills you'll gain: Linux Administration, Linux, System Configuration, Operating System Administration, Systems Administration, File Systems, IT Management, Virtualization, File Management, Virtual Machines, Information Technology, Data Storage Technologies, Technical Communication

Skills you'll gain: User Research, UI/UX Research, Competitive Analysis, Qualitative Research, User Experience, Usability Testing, User Centered Design, Research Methodologies, Focus Group, Interviewing Skills, Surveys, Data Collection, Stakeholder Analysis

Skills you'll gain: Higher Education, Student Support and Services, Academic Advising, Student Engagement, School Counseling, Diversity Awareness, Disabilities, Cultural Sensitivity