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    Results for "technologies du libre-service"

    • K

      Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Problem Solving, Customer Inquiries, Customer Relationship Building, Customer Complaint Resolution, Communication, Process Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Creating a De-identified Copy of Data in Cloud Storage

      Skills you'll gain: Cloud Security, Data Loss Prevention, Google Cloud Platform, Data Access, Cloud Storage, Data Security, Data Management, Cloud Computing, Personally Identifiable Information, Unstructured Data

      Beginner · Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      UNSW Sydney (The University of New South Wales)

      Transmedia Storytelling: Narrative worlds, emerging technologies, and global audiences

      Skills you'll gain: Storytelling, User Experience Design, Driving engagement, Content Creation, Multimedia, Animation and Game Design, Augmented and Virtual Reality (AR/VR), Design Strategies, Emerging Technologies, Qualitative Research

      4.7
      Rating, 4.7 out of 5 stars
      ·
      940 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      420 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      E

      ESSEC Business School

      Managers du changement

      Skills you'll gain: Change Management, Organizational Change, Team Performance Management, Behavior Management, Leadership Development, Collaboration, Strategic Leadership, Prioritization, Stakeholder Engagement, Resource Allocation, Continuous Improvement Process

      4.8
      Rating, 4.8 out of 5 stars
      ·
      184 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Cybersecurity Tools and Technologies

      Skills you'll gain: Penetration Testing, Security Testing, System Testing, Vulnerability Scanning, Vulnerability Management, Cybersecurity, Cloud Security, Vulnerability Assessments, Intrusion Detection and Prevention, Network Security, Exploitation techniques, Microsoft Azure, Firewall, Virtual Private Networks (VPN)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      190 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      The Future of Payment Technologies

      Skills you'll gain: Payment Systems, Payment Processing, Mobile Banking, FinTech, Credit/Debit Card Processing, Point of Sale, Mobile Security, Transaction Processing, Emerging Technologies, Digital Assets, Risk Management, Value Propositions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Introduction to Genomic Technologies

      Skills you'll gain: Bioinformatics, Data Science, Molecular Biology, Data Analysis, Computer Science, Statistical Analysis, Computational Thinking, Biostatistics, Statistics, Software Engineering, Algorithms, Biology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      4.8K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      INSEAD

      Introduction to Blockchain Technologies

      Skills you'll gain: Blockchain, Financial Inclusion, FinTech, Emerging Technologies, Cryptography, Payment Systems, Digital Assets, Stakeholder Analysis, Cryptographic Protocols, Distributed Computing, Public Key Cryptography Standards (PKCS), Information Privacy, Governance, Network Security, Data Integrity, Financial Services, Innovation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      IoT (Internet of Things) Wireless & Cloud Computing Emerging Technologies

      Skills you'll gain: Cloud Computing Architecture, Wireless Networks, Cloud Computing, Internet Of Things, Cloud Platforms, Local Area Networks, Emerging Technologies, Network Architecture, Telecommunications, Amazon Web Services, Infrastructure As A Service (IaaS), Software As A Service, Hardware Architecture, Network Protocols, Amazon Elastic Compute Cloud

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Big Data Technologies

      Skills you'll gain: NoSQL, Big Data, Apache Hadoop, Apache Spark, Data Infrastructure, Real Time Data, Apache Kafka, Apache Cassandra, Apache Hive, Data Lakes, MongoDB, Databases, Data Architecture, Database Management Systems, Distributed Computing, Data Processing, Cloud Computing, Software Design Patterns, Scalability

      Build toward a degree

      Intermediate · Course · 1 - 3 Months

    1…789…340

    In summary, here are 10 of our most popular technologies du libre-service courses

    • Customer Service Fundamentals: Knowledge Accelerators
    • Creating a De-identified Copy of Data in Cloud Storage: Google Cloud
    • Transmedia Storytelling: Narrative worlds, emerging technologies, and global audiences: UNSW Sydney (The University of New South Wales)
    • CVS Health Call Center Customer Service: CVS Health
    • Managers du changement: ESSEC Business School
    • Cybersecurity Tools and Technologies: Microsoft
    • The Future of Payment Technologies: University of Michigan
    • Introduction to Genomic Technologies: Johns Hopkins University
    • GenAI for Customer Service Representatives: Coursera Instructor Network
    • Introduction to Blockchain Technologies: INSEAD

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