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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Preview
      Preview
      T

      The University of North Carolina at Chapel Hill

      What’s Your Big Idea?

      Skills you'll gain: Ideation, Innovation, User Feedback, Business Strategy, Creative Thinking, Product Development, Entrepreneurship, Competitive Analysis, Resource Management, Presentations, Customer Insights

      4.6
      Rating, 4.6 out of 5 stars
      ·
      166 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Lead Management in Salesforce

      Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Support, Sales Pipelines, Campaign Management, Sales Process, Sales Operations, Customer Relationship Management (CRM) Software, Data Import/Export, Data Cleansing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      372 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Microsoft Power Platform

      Skills you'll gain: Microsoft Power Platform, No-Code Development, Data Integration, Database Management Systems, Data Modeling, Application Development, Case Studies, Business Intelligence, Business Solutions, Security Controls

      4.6
      Rating, 4.6 out of 5 stars
      ·
      148 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Fundamentos del Marketing

      Skills you'll gain: Branding, Marketing, Brand Management, Strategic Marketing, Value Propositions, Consumer Behaviour, Marketing Strategies, Target Market, Marketing Operations, Product Marketing, Customer Insights, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      270 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Information Technology (IT) Fundamentals for Everyone

      Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Cybersecurity, Hardware Troubleshooting, Data Storage, Database Software, Operating Systems, Computer Networking, IT Infrastructure, Virtual Private Networks (VPN), Project Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      235 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Power Platform Fundamentals PL-900 Exam Prep

      Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, No-Code Development, Data Visualization, Business Intelligence, Business Process Automation, Application Development, Data Integration, Performance Analysis, Application Design, Data Security, Generative AI Agents, Business Process, Microsoft Teams, Data Analysis Software, Database Management Systems, Data Modeling, Systems Integration

      4.3
      Rating, 4.3 out of 5 stars
      ·
      227 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Quantitative Research

      Skills you'll gain: Surveys, Statistical Hypothesis Testing, Quantitative Research, Statistical Analysis, Marketing Analytics, Market Research, Data Analysis, Marketing, Target Market, Market Analysis, Regression Analysis, Sample Size Determination, Quality Control

      4.4
      Rating, 4.4 out of 5 stars
      ·
      340 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Virginia

      Design Thinking for the Greater Good: Innovation in the Social Sector

      Skills you'll gain: Design Thinking, Stakeholder Engagement, Innovation, Prototyping, Brainstorming, Storytelling, Human Centered Design, Ideation, User Experience Design, Creativity, Customer experience improvement, Service Design, Design Research, Process Mapping, User Experience, Problem Solving, Complex Problem Solving, Qualitative Research, Data Visualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      416 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      L

      Lund University

      Greening the Economy: Lessons from Scandinavia

      Skills you'll gain: Sustainable Business, Sustainable Development, Sustainable Systems, Socioeconomics, Environmental Social And Corporate Governance (ESG), Economics, Environmental Policy, Business Strategies, Consumer Behaviour, Climate Change Mitigation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      605 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      D

      Duke University

      Advertising and Society

      Skills you'll gain: Advertising, Media and Communications, Digital Advertising, Culture, Art History, Creativity, Consumer Behaviour, Business Ethics, Diversity and Inclusion

      4.8
      Rating, 4.8 out of 5 stars
      ·
      970 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Value Creation Through Innovation

      Skills you'll gain: Closing (Sales), Business Modeling, Cold Calling, Design Thinking, Customer Analysis, Entrepreneurship, Technology Roadmaps, Innovation, Sales Process, Technology Strategies, Market Analysis, Target Market, Marketing, Business Strategy, Forecasting, Ideation, Marketing Strategies, Strategic Planning, Competitive Analysis, Business Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      719 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      S

      Starweaver

      Supply Chain Management for E-commerce

      Skills you'll gain: E-Commerce, Supply Chain Management, Procurement, Supply Chain, Logistics Management, Order Fulfillment, Supplier Management, Inventory Management System, Logistics, Business Technologies, Technology Strategies, Corporate Sustainability, Process Optimization, Demand Planning, Forecasting, Automation, Data-Driven Decision-Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…717273…277

    In summary, here are 10 of our most popular customer insights courses

    • What’s Your Big Idea?: The University of North Carolina at Chapel Hill
    • Lead Management in Salesforce: Salesforce
    • Introduction to Microsoft Power Platform: Microsoft
    • Fundamentos del Marketing: Universidad de Palermo
    • Information Technology (IT) Fundamentals for Everyone: IBM
    • Microsoft Power Platform Fundamentals PL-900 Exam Prep: Microsoft
    • Quantitative Research: University of California, Davis
    • Design Thinking for the Greater Good: Innovation in the Social Sector: University of Virginia
    • Greening the Economy: Lessons from Scandinavia: Lund University
    • Advertising and Society: Duke University

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