Skills you'll gain: LLM Application, Tool Calling, Large Language Modeling, Generative AI Agents, ChatGPT, OpenAI, Prompt Engineering, Agentic systems, System Design and Implementation

Skills you'll gain: Amazon Web Services, Amazon DynamoDB, Amazon S3, Data Storage Technologies, Data Store

Skills you'll gain: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, Technology Solutions, Digital Transformation, Responsible AI, Insurance, Data Ethics, Business Process Automation, Emerging Technologies, Change Management, Customer Service, AI Personalization, Automation, AI Product Strategy, Operational Efficiency

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

Skills you'll gain: Disabilities, Workplace inclusivity, Caregiving, User Interface and User Experience (UI/UX) Design, Dignity in Care, Diversity Awareness, Diversity Equity and Inclusion Initiatives

Skills you'll gain: Public Health, Health Care Administration, Crisis Intervention, Leadership, Health Disparities, Diversity Equity and Inclusion Initiatives, Community Health, Emergency Response, Decisiveness, Emotional Intelligence, Adaptability, Communication

Skills you'll gain: Public Key Infrastructure, Cloud Security, Hardening, Infrastructure Security, Application Security, Information Systems Security, Network Security, Cyber Security Assessment, System Configuration, Cryptography, Encryption, Mobile Security

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation

Skills you'll gain: Epidemiology, Surveys, Data Collection, Public Health, Health Assessment, Health Equity, Public Health and Disease Prevention, Health Disparities, Health Care, Health Policy, Health Informatics, Community Health, Data Integration, Health Information Management, Electronic Medical Record System, Diversity Awareness, Social Justice, Continuous Monitoring, Data Ethics, Information Systems

Skills you'll gain: MITRE ATT&CK Framework, Endpoint Security, Cyber Threat Hunting, Cyber Threat Intelligence, Endpoint Detection and Response, Cloud Security, Threat Detection, Cyber Operations, Threat Management, Microsoft Copilot, Malware Protection, Security Information and Event Management (SIEM), Microsoft Azure, Vulnerability Management, Cloud Computing, Incident Response, Computer Security Incident Management, Azure Active Directory, Hybrid Cloud Computing, Incident Management

Skills you'll gain: Amazon DynamoDB, NoSQL, Databases, Redis, Data Store, Relational Databases, Database Management, Operational Databases, Real Time Data, Database Design, Performance Tuning, Transaction Processing, Scalability