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Explore the Customer Experience Course Catalog
- Status: Free Trial
Multiple educators
Skills you'll gain: Dashboard, Pseudocode, Jupyter, Algorithms, Data Literacy, Data Mining, Pandas (Python Package), Correlation Analysis, Web Scraping, NumPy, Data Import/Export, Probability & Statistics, Programming Principles, Predictive Modeling, Big Data, Computer Programming Tools, Data Science, Unsupervised Learning, Machine Learning, Project Management
- Status: Free Trial
University of Michigan
Skills you'll gain: Programming Principles, Computer Programming, Python Programming, Computational Thinking, Software Installation, Development Environment
- Status: Free Trial
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Teamwork, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
- Status: Free Trial
Google Cloud
Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Google Cloud Platform, Prompt Engineering, Kubernetes, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Computing, CI/CD, Terraform, Cloud Computing Architecture, Cloud Security, Cloud Services, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC), Virtual Machines, Microservices
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Marketing, Brand Strategy, Communication Strategies, Marketing Strategy and Techniques, Marketing Communications, Customer experience strategy (CX), Brand Loyalty, Customer Insights, Brand Awareness, Price Negotiation
- Status: Free Trial
Skills you'll gain: Prompt Engineering, AI Product Strategy, Prompt Engineering Tools, Generative AI, Multimodal Prompts, ChatGPT, Commercialization, Product Management, Google Gemini, Product Lifecycle Management, Stakeholder Communications, Technical Product Management, OpenAI, Customer experience improvement, Team Building, Responsible AI, Artificial Intelligence, Large Language Modeling, Return On Investment, Creativity
- Status: Free Trial
Skills you'll gain: Dashboard, SQL, Descriptive Statistics, Jupyter, Statistical Analysis, Data Analysis, Probability Distribution, Pandas (Python Package), Statistics, Data Visualization, Statistical Hypothesis Testing, Web Scraping, Relational Databases, Stored Procedure, Data Import/Export, Data Science, Programming Principles, Computer Programming Tools, Data Visualization Software, Python Programming
- Status: Free Trial
Skills you'll gain: Data Ethics, Data Analysis, Data Literacy, Data Security, Google Sheets, Databases, Data Storage, Data Quality, Data Management, Data Collection, SQL, Data Import/Export, Metadata Management, Unstructured Data
- Status: NewStatus: Free Trial
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Generative AI, Multimodal Prompts, ChatGPT, Responsible AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, OpenAI, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Business Requirements, Large Language Modeling, LLM Application, Requirements Elicitation, Requirements Analysis, Data Presentation, Business Strategy
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Generative AI, Multimodal Prompts, ChatGPT, Standard Operating Procedure, Customer Support, OpenAI, Product Support, Large Language Modeling, LLM Application, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence, Customer experience improvement, Automation, Data Ethics, Customer Insights
- Status: Free Trial
Skills you'll gain: Web Scraping, Database Design, SQL, MySQL, Data Transformation, Data Store, IBM DB2, Extract, Transform, Load, Data Architecture, Data Pipelines, Big Data, Databases, Data Warehousing, Data Governance, Database Management Systems, Relational Databases, Stored Procedure, Data Import/Export, Programming Principles, Python Programming
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Data Science Foundations:Â IBM
- Programming for Everybody (Getting Started with Python):Â University of Michigan
- Retail Customer Service:Â CVS Health
- GenAI for Customer Service Representatives:Â Coursera Instructor Network
- Architecting with Google Compute Engine:Â Google Cloud
- Introduction to Marketing:Â University of Pennsylvania
- Generative AI for Product Managers:Â IBM
- Data Science Fundamentals with Python and SQL:Â IBM
- Prepare Data for Exploration:Â Google
- Generative AI for Business Analysts:Â IBM