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Explore the Technical Support Course Catalog
- Status: Preview
Knowledge Accelerators
Skills you'll gain: Web Content Accessibility Guidelines, Workplace inclusivity, Diversity Training, Diversity Awareness, Disabilities, Diversity Programs, Technical Communication, Diversity Equity and Inclusion Initiatives, Interactive Learning, Verbal Communication Skills, Visual Impairment Education, Developmental Disabilities, Education Software and Technology, Microsoft Office, Microsoft Windows, Computer Displays, Productivity
Amazon Web Services
Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Technical Support and Services, Linux Administration, Technical Support, Amazon Web Services, File Management, Network Protocols, Network Security, Operating Systems, System Configuration, DevOps, Communication
- Status: NewStatus: Preview
Technical University of Munich (TUM)
Skills you'll gain: Sustainable Business, Sustainable Technologies, Environmental Issue, Corporate Sustainability, Sustainable Development, Climate Change Mitigation, Environmental Resource Management, Sustainability Reporting, Information Technology, Responsible AI, Artificial Intelligence, Computing Platforms, Emerging Technologies, Innovation
Coursera Project Network
Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Patient Communication, Health Informatics, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Information Management, Issue Tracking, Electronic Medical Record, Medical Privacy
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
- Status: Preview
Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management
- Status: Free Trial
Fortinet, Inc.
Skills you'll gain: Network Troubleshooting, Firewall, Network Monitoring, Network Security, Virtual Private Networks (VPN), Network Performance Management, Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, System Configuration, Cybersecurity, Malware Protection
Amazon Web Services
Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support, Solution Architecture, Application Design, Amazon Web Services, End User Training and Support, Cloud Computing Architecture, Cloud Computing, Technical Communication, Technical Documentation, Scalability
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
- Status: Preview
Skills you'll gain: Package and Software Management, Mainframe Computing, Patch Management, Software Installation, File Transfer Protocol (FTP), Configuration Management, Issue Tracking, Change Control, Command-Line Interface
Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation
Technical Support learners also search
In summary, here are 10 of our most popular technical support courses
- Promoting Accessible Workplaces with Assistive Technology : Knowledge Accelerators
- Cloud Support Essentials: A Technical Approach: Amazon Web Services
- Eco-Tech: Exploring IT's Impact on a Sustainable Future: Technical University of Munich (TUM)
- Customer Support digital transformation with HubSpot: Coursera Project Network
- The Critical Role of IT Support Staff in Healthcare: Johns Hopkins University
- Generative AI: Transform Your Customer Support Career: SkillUp
- Google Cloud Customer Care Fundamentals: Google Cloud
- Network Security Support Engineer: Fortinet, Inc.
- Capstone: Preparing to work as a Cloud Support Associate: Amazon Web Services
- Create Customer Support Data with Google Sheets: Coursera Project Network