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    Results for "amélioration de l'expérience client"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Freelance Video Editing: Build Strong Client Relationships

      Skills you'll gain: Constructive Feedback, Client Services, Rapport Building, Verbal Communication Skills, Customer Relationship Building, Video Editing, Video Production, Expectation Management, Professional Networking, Relationship Management, Business Relationship Management, Sales Prospecting

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Google UX Design

      Skills you'll gain: User Experience Design, UI/UX Research, Information Architecture, Storyboarding, Wireframing, User Research, User Story, Adobe XD, Usability Testing, Figma (Design Software), User Experience, Design Reviews, User Interface and User Experience (UI/UX) Design, Design Research, User Centered Design, Persona (User Experience), Presentations, Web Design, Research Design, Usability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      166 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Learn Notion for Client and Project Management

      Skills you'll gain: Timelines, Database Management, Databases, Database Application, Workflow Management, Information Architecture, Database Design, Employee Onboarding, Organizational Skills, Project Management Software, Project Management, Productivity Software, Client Services, Content Management Systems, Process Improvement and Optimization, Customer Relationship Management (CRM) Software, No-Code Development, Productivity, Content Management, Collaboration

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      G

      Google Cloud

      Moderniser des sites Web à l'aide de l'IA générative sur Google Cloud

      Skills you'll gain: Generative AI, Web Content, Prompt Engineering, Image Analysis, Google Cloud Platform, User Experience, Content Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Agents d'IA générative : transformer l'entreprise

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, AI Product Strategy, LLM Application, Google Cloud Platform, Customer experience improvement, Tool Calling, Solution Design, Innovation, Business Strategy, Performance Tuning

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Logo Design: From Concept to Client-Approved Work

      Skills you'll gain: Logo Design, Adobe Illustrator, Adobe After Effects, Typography, Animations, Graphic Design, Motion Graphics, Branding, Intellectual Property, Design Research, Adobe Creative Cloud, Design, File Management, Brand Strategy, Brand Awareness, Legal Risk, Adobe Photoshop, Design Elements And Principles, Brand Management, Marketing Design

      Beginner · Specialization · 3 - 6 Months

    What brings you to Coursera today?

    • Status: Free Trial
      Free Trial
      A

      Adobe

      Digital Marketing

      Skills you'll gain: Promotional Strategies, Marketing Planning, Marketing Strategy and Techniques, Digital Marketing, Target Audience, Marketing Materials, Marketing Effectiveness, Lead Generation, Marketing Automation, Customer Relationship Management, Advertising, Diversity Marketing, Customer Acquisition Management, Customer Engagement, Content Creation, Generative AI Agents

      4.8
      Rating, 4.8 out of 5 stars
      ·
      60 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidades Anáhuac

      Customer Success: Conociendo al cliente

      Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      UBITS

      Servicio al cliente desde el punto de vista logístico

      Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Exécuter le projet

      Skills you'll gain: Quality Management, Project Closure, Team Management, Team Leadership, Project Management, Project Management Life Cycle, Data-Driven Decision-Making, Quality Monitoring, Project Controls, Project Documentation, Project Risk Management, Project Performance, Continuous Improvement Process, Meeting Facilitation, Communication, Process Improvement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      32 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      IA en la participación de los aficionados

      Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Improving Customer Retention

      Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 4 Weeks

    1234…325

    In summary, here are 10 of our most popular amélioration de l'expérience client courses

    • Freelance Video Editing: Build Strong Client Relationships: Skillshare
    • Google UX Design: Google
    • Learn Notion for Client and Project Management: Skillshare
    • Moderniser des sites Web à l'aide de l'IA générative sur Google Cloud: Google Cloud
    • Agents d'IA générative : transformer l'entreprise: Google Cloud
    • Logo Design: From Concept to Client-Approved Work: Skillshare
    • Digital Marketing: Adobe
    • Customer Success: Conociendo al cliente: Universidades Anáhuac
    • Servicio al cliente desde el punto de vista logístico: UBITS
    • Exécuter le projet: Google

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