This Specialization provides a complete pathway to mastering Total Quality Management (TQM), Lean, and Six Sigma methodologies. Learners will explore quality philosophies, process improvement tools, and defect management systems while applying concepts such as SPC, DMAIC, Kaizen, and CRM practices. Through case-driven examples and practical applications, professionals, managers, and students will gain the expertise needed to reduce errors, improve processes, and lead sustainable quality initiatives across industries.
Applied Learning Project
Learners will complete hands-on projects applying quality improvement tools, Six Sigma frameworks, and defect management practices to real-world scenarios. From implementing PDCA cycles to designing SPC charts and logging defects in HP QC, projects enable learners to solve authentic process and quality challenges.